Features that distinguish best casinos, separating them from the rest of the offer, can be highly subjective, however, there are certain universal elements that should never be compromised when searching for a perfect online gambling platform. Thanks to the systematization that we introduce in our ranking, hours of research can just as easily be turned into a quick and efficient session during which you can learn everything you need to know about a casino in order to make the final choice.
Before added to the top-rated list, each casino is measured against a list of different values, compared to already established, reputable sites, and carefully inspected for faults. The place on the list is reserved only for online casinos that pass the inspection with flying colours.
Best Online Casinos
- Full line of Betsoft slot and casino games
- Excellent ongoing promotions
- Drake Club & VIP Rewards
- Best and newest titles by many developers
- Dual licenses in Malta and UK
- 24/7 live chat support
- Full line of RTG slot and casino games
- VIP Club
- 24/7 live chat support
- Full line of WGS slot and casino games
- Cheeky VIP Club
- 13 Progressive Jackpots
Where Your Focus Should Be?
The market is big enough for everyone, but only the best ones can make it to the top. For an online casino to rank highly, a number of criteria will have to be met, starting with legal requirements and player-oriented business model to the game selection, promotional program, and platform design.
Even in the online world, the word of mouth still counts, and we make sure to include real players’ experiences and ratings when compiling the Best Casinos list. Each of the factors listed below is crucial for providing a well-round gaming environment and while not all elements reflect an online casino’s safety or business ethics, they all equally contribute to optimal gambling experience.
Provision of online gambling services must be in line with legal regulations, which is guaranteed with a valid gaming licence, issued by the relevant authority. The UK Gambling Commission and Malta Gaming Authority are the regulatory bodies monitoring the operations of the most reputable gaming operators in the industry, which is why experienced players prefer playing at venues with UKGC or MGA seal of approval. A single casino can be regulated by more than just one entity depending on their market reach, and you can sort the gaming sites according to the licence issuer.
Online casinos that do not promote secure gameplay or operate according to the industry requirements will not last long, which is why only operators with years of market presence can be shortlisted as the best. We are eager to test and objectively review every new casino, however, the test of time is one of the key indicators of the operator’s standings.
Game Selection and Gaming Providers
Diverse game selection is imperative for frequent casino visitors and a regularly updated gaming catalogue is of utmost importance for client retention. As you evolve as a player, you will expand your interests to other gaming categories – a well-equipped casino will provide you with a rich choice within a single category as well as offer a number of gaming sections you can explore.
The partnering software providers are another important aspect of the overall casino offer. Proven developers are a warranty of offer quality and any casino that partners with the top-notch gaming suppliers is bound to keep the platform fresh and up to date.
Welcome Offer, Promotions and Loyalty Programs
Generous casinos with the user-friendly bonus terms are ranked highly by regular casino dwellers, and easy-to-meet wagering requirements or no-deposit bonuses are the way to the players’ heart. These go shoulder to shoulder with ongoing promotions, reloads, cashbacks, tournaments, daily free spins, etc. The more the merrier!
The highest-ranking online casinos regards their members as their most valuable asset, and their loyalty is often rewarded through VIP memberships, comp points or other incentives reserved for the privileged account holders.
Efficient withdrawal request processing and hassle-free payouts can go a long way, especially when it comes to larger amounts. Time is money nowadays and short pending periods are a sign of proficiency and ability to meet the demands of the fast-paced world. Online casinos that are able to process the withdrawals request in 0-24 hours with minimum discomfort for their members are sure to be labelled as highly competitive – provided, of course, they meet other requirements as well.
Client service representative are the face of an online casino and the way they handle dissatisfied members, or the quality level of their assistance will provide you with everything you need to know about the operator. Customer support response time, latency, availability, etiquette, and expertise are the key components that can make or break a casino, and anything less that excellent will fail to bump up the casino’s position on the leaderboard.
The true nature of any casino is revealed when the chips are down. High complaint rate and the failure of the casino staff to address the issues are a huge red flag; the casinos that are not quick to investigate the matter, offer a solution, or explain the reason that caused a problem are simply not meeting the industry standards and lack the level of courtesy needed to be marked as best.
The number of complaints is just as important as the resolution rate, and while there is always a reasonable doubt that the complaint was caused by a misunderstanding, disregarding the problem is perhaps a better indicator of the casino’s client treatment and policies.
Secure communication and employing advanced safety features are the main characteristics of online casinos that handle their operations in a transparent manner. Gaming sites that value their member’s safety will take all the necessary steps to ensure maximum protection of sensitive data.